Administrative Assistant/ Front Desk Receptionist
Columbia, Maryland
Administrative Assistant/ Front Desk Receptionist
Full Time • Columbia, Maryland
Grow professionally while making a difference in the lives of others so join our team today!
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
Job Summary
Universal Pro Care Inc. is seeking a professional, organized, and customer-focused Administrative Assistant / Receptionist to serve as the first point of contact for visitors, clients, employees, and community partners. This position plays a critical role in supporting daily office operations while helping ensure exceptional service delivery for individuals receiving residential and community-based support services.
If you enjoy working in a fast-paced environment, possess strong administrative skills, and are passionate about helping others, we encourage you to apply.
Job Schedule:
Job Schedule:
- Mondays to Fridays (8 am to 5 pm).
- Closed on major federal public holidays
Responsibilities
- Greet and welcome visitors, clients, vendors, and staff in a professional and friendly manner.
- Answer, screen, and direct incoming phone calls.
- Respond to inquiries and provide accurate information regarding agency services.
- Maintain a professional reception area and office environment.
Office Operations
- Monitor and request office supplies and equipment.
- Process incoming and outgoing mail and deliveries.
- Coordinate office maintenance requests and contractor communications.
- Support special projects and organizational initiatives as assigned.
Human Resources Support
- Assist with onboarding paperwork for new employees.
- Maintain personnel files and training records.
- Schedule interviews and employee orientations.
- Support staff credentialing and compliance tracking.
Qualifications
- High School Diploma or GED required.
- Associate degree in Business Administration, Office Management, or related field preferred.
- One or more years of experience as a receptionist or similar role is preferred
- Excellent communication skills with a commitment to customer service
- Strong work ethic and positive attitude
- Familiar with computers, desktop phones, and scheduling software
- Excellent multi-tasking skills
- Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).
- Ability to multitask and manage competing priorities.
- Professional appearance and demeanor.
Requirements
- Valid driver's license preferred.
- Ability to pass required background screenings.
- Reliable transportation.
- Ability to work independently and as part of a team.
Universal Pro Care Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees. We are, however, a drug and alcohol-free organization.
*Candidates must be able to pass a background check, be comfortable working with clients diagnosed with intellectual and developmental disabilities, and be willing to undergo random drug and alcohol screening.
*Candidates must be able to pass a background check, be comfortable working with clients diagnosed with intellectual and developmental disabilities, and be willing to undergo random drug and alcohol screening.
Compensation: $17.00 per hour
About Us
We are a OHCQ and DDA licensed Agency provider here in the state of Maryland. We create individualized PCP and Care of Plan to individuals (aged 21 and above) and provide support and resources for healthy living irrespective of age, sex, ethnicity, or religion. We provide services in Central Maryland-Anne Arundel, Baltimore, Howard, Harford Counties, and Baltimore City.
Our Vision
Our Vision
Our vision is to provide resources in a conducive environment to the elderly, and individuals diagnosed with intellectual or developmental disabilities, to promote community integration, independence, financial freedom through employment services, healthy living, etc.
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